Lady Searching for Authorized Motion After Being Referred to as ‘Bon Quisha’ In A Fb Submit Made By A North Carolina Honda Dealership
When Trinity Bethune walked into the Lumberton Honda dealership on Wednesday, their only goal was to secure a vehicle. And that’s exactly what she did, describing the visit and the process as “good”. She signed the paperwork, picked up the keys, and had her picture taken by salesperson Ethan Brooks in her 2016 Toyota Camry. Then, on Thursday night, Trinity checked the dealership’s Facebook page and found her photo titled, “Congratulations to Bon Quisha on her 2016 Toyota Camry.”
“I felt humiliated,” Trinity told The Shade Room. “I felt like my character was being played with.”
When Trinity saw the mail at 8:30 p.m. Thursday night, it had been there for about an hour. Confused and hurt, she left a comment on the caption.
“I’m not sure if this is a ‘joke’ or something, but my name is definitely Trinity Bethune,” she wrote. “I am very offended by this post, it is almost a racist slander. If I am not addressed by MY name, please do not address me at all. “
According to Trinity, the caption was changed and deleted about an hour after her comment. That same night, Trinity’s brother Tyrone Jacob went on his Facebook to spread the word about his sister’s treatment by the dealership. The post quickly went viral on the platform, with Tyrone describing the caption as “not a bug”.
“I didn’t want to congratulate my little sister on her first car purchase like that,” he wrote. “This is totally deliberate, gross, unfair, and loads of other adjectives that I could use to describe this situation.”
By Friday afternoon, the Post had received more than 5,700 comments and over 17,000 shares. Tyrone pointed out in his post that typing Bon Quisha “requires effort and intent” since Trinity’s name is mainly spelled with “the front row of the keyboard”.
Speaking to The Shade Room, Trinity revealed that the general manager of the Lumberton dealership contacted her privately. During a phone call on Friday morning, the nursery apologized for the incident and announced that Ethan is allegedly no longer employed by the dealership. According to the manager, processing the publication on their social media involves the sellers sending the photos and names to the social media manager for publication.
But Trinity said that was not enough as she was “humiliated on a social media platform.” When asked if she wanted a public apology, Trinity insisted that the general manager find his own solution rather than reaching out to her to resolve it.
“If that were his daughter, sister, wife, how would he deal with it,” Trinity asked the manager. “And firing someone doesn’t help me in any way, I’m still hurt.”
The Shade Room attempted to contact the dealership for comment, but was hit twice by staff on the phone with the following statement: “We don’t have time to listen to your complaints, our phones explode.” Managers were in a meeting with the Post before they ended the calls.
Trinity said she had not been contacted again by the general manager or any other company employees. No updates were posted on the dealership’s Facebook page either. Despite whatever action they take, Trinity said she would pursue the matter and seek a lawyer for “defamation of character.”
“Every time I pay for this car, I am reminded of the same subject for a very long time,” said Trinity.
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