Telco MyRepublic Singapore said it had discovered an “unauthorized” data access incident that affected 79,388 customers who are Singapore-based cellular users.
According to MyRepublic, the incident occurred on August 29th on a third-party data storage platform on which the personal data of MyRepublic mobile customers was stored.
The platform contained identity verification documents related to customer applications. This included scanned copies of both sides of the clients’ NRICs, which are the personal identification documents of Singaporeans, permanent residents, and holders of employment passports and ID cards.
The data of affected foreigners includes documents showing proof of home address, such as scanned copies of an electricity bill.
Customers porting from an existing cellular service are also affected, and the personal data affected are their names and phone numbers.
MyRepublic announced that unauthorized access to the data store has now been secured and the incident has been contained.
Image source: MyRepublic
“No MyRepublic systems were compromised and there was no operational impact on MyRepublic’s services,” said the telecommunications company.
According to MyRepublic CEO Malcolm Rodrigues, there was “no evidence” that personal information had been misused. “We also review all of our internal and external systems and processes to ensure that such an incident does not repeat itself.”
The company is contacting customers who may be affected to provide assistance. You will be provided with a free credit monitoring service through Credit Bureau Singapore that will monitor your credit report and alert you to suspicious activity.
MyRepublic said it will work with the authorities and has notified the Infocomm Media Development Authority and the Personal Data Protection Commission of the incident.
Highlighted Image Source: HardwareZone